Privacy Policy
This privacy policy applies to www.cogence.global, the website of Cogence Ltd. We are committed to protecting the privacy and security of the personal data we collect about clients, suppliers, and website users, in line with the data protection principles set out in the UK General Data Protection Regulation, the UK Data Protection Act 2018, the EU General Data Protection Regulation (GDPR) and the Gibraltar General Data Protection Regulation and Data Protection Act 2004 (“the Laws”). Where you make an enquiry with us about our services or visit this website, Cogence Ltd is the data controller for the purposes of the Laws.
What data do we collect?
When you visit our website, we may collect information from you including (but not limited to) your time zone setting, geographical location, browser type and version, operating system and platform, referral source, length of visit, page views and website navigation paths.
When you make an enquiry with us via our website, we may collect information in order to contact you about your enquiry. This may include your name, your job title/position, Organisation name, Organisation address, Organisation telephone number, and Organisation email address.
How do we collect your data?
We collect data and process data when you voluntarily contact us via our website’s messenger function and when you use or view our website, via your browser’s cookies.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
How will we use your data?
We collect and process personal data to enable it to assess the performance of our website and enhance your web experience. We use analytic tools on your data in a way you would reasonably expect. We only process your data where there is a lawful basis for doing so and if it fits with the rights you have. Our lawful basis for collecting and processing personal data is legitimate interest. We may share your data with other organisations in the course of carrying out our functions, or to enable others to perform theirs, but we will not, without your express consent, supply your personal data to any third party for the purpose of their or any other third party’s direct marketing.
How do we store your data?
We will only retain your data as long as it takes to fulfil our obligations and duties. We will anonymise or delete your data once it is not needed anymore. We review the data frequently to decide whether we need to do this. We have taken appropriate technical and organisational measures in accordance with data privacy legislation applicable to the UK and EU, to store your data safely and securely. This includes access controls, firewalls, anti-virus software, secure cloud storage and backups.
What are your data protection rights?
Cogence Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to ask us to complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via our website.
Changes to our privacy policy
Our company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 01 August 2024
How to contact us
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at [email protected].
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Gibraltar Regulatory Authority. Their office is located at 2nd floor, Eurotowers 4, 1 Europort Road, Gibraltar. Telephone: +350 20074636. Email: [email protected]